The dress colour change function is currently available for select dresses, but you can order the dress in any available colour. We are working on extending this feature to more products soon. In the meantime, you can view customer photos in the comments section or reach out to us for additional pictures of certain colours.

No, we do not have a presence on any online platforms or websites other than our official website. To ensure timely delivery and enjoy our services, please place your order directly on our official website.

For a perfect fit, please consult our size chart on the product page and take precise measurements before choosing a size. If you fall between sizes, we typically suggest opting for a custom size if available for the dress. This way, we can tailor the dress to your specific measurements for an ideal fit.

Kindly be informed that the availability of our products is subject to change. If you are interested in a product, we recommend saving the item ID/or product name and pictures for reference. For items out of stock, please reach out to our Customer Service Team to inquire about restocking details. Note: Due to most dresses being made to order, we recommend ordering at least 2 months in advance for an optimal fit and to align with current fashion trends.

Please refer to the detailed caring instructions specific to your dress in the "Product Details & Tips" section on the product page. Different dresses may have different caring instructions, so it is important to follow the guidelines provided to prolong its lifespan and maintain its quality.

For returnable items, if you are not satisfied with your item, you may return it for a refund and reorder the item in a different size, if available. * The following items are returnable: Standard-size dresses (except final sale dresses/Close Out), shoes (except final sale shoes/Close Out) and most accessories. You can check the return eligibility of an item in the "Return Policy" section on its product page or on the order details page.

Certain dresses may feature an "As Picture" colour option, representing a unique color variation. While there is no colour swatch available for this option, feel free to check the product photos on the product page or customer photos in the comments section after selecting "As Picture".

Kindly note that most of our dresses are made from scratch and our sizing standards may differ from other brands. For the best fit, we recommend consulting our size chart on the product page and taking precise measurements before choosing a size. Should you experience any fit issues upon receipt, please contact our customer service team. We are dedicated to assisting you in finding the optimal solution.

Colour swatches: You can either order them directly on this page or click "Order Swatch" in the colours section of the product page after selecting your dress color. Extra fabrics: You can order extra fabrics on this page. If you want to order extra fabrics to match your dress, we recommend ordering both together and specifying your colour preferences via email after ordering, so we can try our best to match the fabrics' colors to your dress.

No, we are an established global online retailer and do not have a brick-and-mortar store. To learn more about Graceful Gowns Bridal, please visit About GGBridal.

Yes, a garment bag is complimentary at purchase of Wedding dress (one per customer order). For additional dresses (i.e. bridesmaid/flower girl), we recommend purchasing a garment bag.

To find the dress length, refer to the "Sizing Guide" on the product page and look for the measurement labeled "Hollow to Hem", which indicates the distance from the center of the collarbone to the desired hemline.

When ordering custom-sized dresses, you can provide extra measurements in the "Order Note" column on the checkout page to ensure a better fit. Your request will be reviewed, and we will tailor the dress accordingly whenever possible. We recommend getting accurate measurements from your local professional tailor/dress maker.

Our size chart for dresses is based on actual body measurements and may vary slightly from your local sizes. For the best fit, we recommend obtaining the exact body measurements and comparing them with our "Sizing Guide" on the product page.

Please be aware that the colour of the pictures on our website may be influenced by lighting and computer screen settings. To ensure an accurate color match, we suggest ordering colour swatches and comparing them to your desired colour. This will help you make a more reliable choice.