Terms & Conditions

📅Updated Effective Date: 05/06/2025

 

🌐Website: www.gracefulgownsbridal.com.au

 

Business Name: Graceful Gowns Bridal

Welcome to Graceful Gowns Bridal. By accessing or purchasing from our website, you agree to the following Terms & Conditions. Please read them carefully before placing an order.

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1. General Information

These Terms & Conditions govern your use of our website and the purchase of products from Graceful Gowns Bridal ("we", "us", "our"). We reserve the right to update or change these terms at any time without prior notice. It is your responsibility to review them before each purchase.

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2. Use of Website

By using our website, you agree:

• You are at least 18 years old or have parental/guardian consent.

• You will not use our website for any unlawful or prohibited purpose.

• You are responsible for maintaining the confidentiality of your account information.

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3. Product Descriptions & Availability

We make every effort to accurately describe our products. However, slight variations in colour, fabric, and detailing may occur due to screen settings or manufacturer changes.

All products are subject to availability. If an item becomes unavailable after your purchase, we will contact you to arrange an alternative or a full refund.

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4. Pricing & Payments

All prices are listed in Australian Dollars (AUD) and include GST unless stated otherwise.

We accept secure payments via [e.g., PayPal, Credit Card, Afterpay—adjust as needed].
We reserve the right to change prices at any time without notice, but confirmed orders will not be affected.

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5. Shipping & Delivery

Please refer to our Shipping Policy for full details on processing times, shipping costs, delivery timeframes, and tracking.

Graceful Gowns Bridal is not responsible for delays once a package has been dispatched or for issues caused by third-party couriers.

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6. Returns & Exchanges

Due to the delicate and custom nature of bridal wear, we do not accept returns for change of mind, wrong size selection, or event cancellation.

We will offer a replacement or store credit only if:

• The item is faulty or damaged, and

• You notify us within 7 days of delivery, providing photo evidence and proof of purchase.

Please review our full Returns Policy before making a purchase.

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7. Cancellations

Orders may only be cancelled within 12 hours of purchase by contacting us directly. After this window, the order may already be processed or in production and cannot be cancelled.

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8. Intellectual Property

All content on this website—including product photos, logos, graphics, and written descriptions—is the intellectual property of Graceful Gowns Bridal and may not be used, reproduced, or distributed without written permission.

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9. Privacy

We are committed to protecting your personal information. Please refer to our Privacy Policy for details on how we collect, store, and use your data.

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10. Limitation of Liability

To the fullest extent permitted by law, Graceful Gowns Bridal will not be liable for any loss or damage arising directly or indirectly from:

• The use of, or inability to use, our website

• Delays in delivery caused by external parties

• Errors or omissions in product descriptions

Our total liability is limited to the purchase price paid for the product.

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11. Governing Law

These Terms & Conditions are governed by the laws of South Australia, Australia. Any disputes shall be resolved in the appropriate courts of this jurisdiction.

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12. Contact Us

If you have any questions about these Terms & Conditions, please contact us:

📧 Email: contact.gracefulgowns@gmail.com
📞 Phone: 
🌐 Website: www.gracefulgownsbridal.com.au