🔒Privacy Policy

Graceful Gowns Bridal

📅Updated Effective Date: 05/06/2025

🌐Website: www.gracefulgownsbridal.com.au

Graceful Gowns Bridal ("we", "our", "us") values your privacy. We are committed to handling your personal information responsibly and in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). If you are located in the European Union (EU) or United Kingdom (UK), we also aim to comply with the General Data Protection Regulation (GDPR) where applicable.

📥1. Collection of Personal Information

We may collect the following types of personal information when you interact with our website:

Full name
Email address
Phone number
Billing and shipping address
Order history and customer service communications
Payment details (processed securely via third-party gateways such as PayPal or Stripe)
IP address and website activity (through cookies and analytics)

📌2. How We Collect Your Information

Information is collected through:

Online orders or account registrations
Newsletter subscriptions
Enquiries or support messages
Browsing behaviour on our website (via cookies and tracking technologies)

🎯3. How We Use Your Information

We use your information to:

Process and deliver your orders
Provide customer support
Send order updates, promotions, and newsletters (you can opt-out anytime)
Improve our website, products, and services
Comply with legal obligations

🔄4. Disclosure of Personal Information

We may disclose your personal information to:

Third-party service providers (e.g., couriers, payment processors, IT support)
Regulatory or legal authorities if required by law
Marketing and analytics services (non-identifiable, aggregated data)

We do not sell your personal data to any third parties.

🍪5. Cookies and Tracking

Our website uses cookies to:

Provide a smoother shopping experience
Track website traffic and usage for analytics
Personalise your shopping preferences

You may adjust your browser settings to disable cookies, though this may affect website functionality.

🔐6. Data Security

We take reasonable steps to protect the personal information we hold from misuse, loss, unauthorised access, modification, or disclosure, using secure servers and trusted third-party platforms.

🌍7. International Visitors (GDPR Compliance)

If you are located in the EU/UK, you have rights under GDPR, including:

Accessing and correcting your personal data
Requesting deletion ("right to be forgotten")
Objecting to processing
Data portability
Withdrawing consent

📧To exercise these rights, contact us at contact.gracefulgowns@gmail.com with the subject line "GDPR Request."

📝8. Access and Correction

You may request access to, or correction of, your personal information at any time by contacting us. We may require identity verification to process these requests.

🗃️9. Storage and Retention

We store your personal information securely and retain it only as long as necessary to fulfil the purposes for which it was collected or as required by law.

🔗10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and recommend you review their policies before providing any personal information.

🔄11. Privacy Policy Updates

We may update this Privacy Policy from time to time. Changes will be published on this page with the updated effective date.

📬12. Contact Us

If you have any questions about our privacy practices or would like to make a request, please contact:

Graceful Gowns Bridal
📧Email: contact.gracefulgowns@gmail.com
🌐Website: www.gracefulgownsbridal.com.au